Privacy Policy

Privacy Policy

Information we collect

We only collect the minimal information necessary to respond to your equipment inquiries and facilitate business discussions. This includes the details you provide directly to us through our contact forms, email, or phone calls—such as your name, job title, healthcare facility or organization name, email address, and phone number. We do not collect credit card numbers, billing addresses, or online payment details through this website.

How we use information

The information you provide is used strictly to handle your product inquiries and facilitate direct business operations. Specifically, we use your contact details to provide custom equipment quotes, answer technical product questions, schedule physical consultations or equipment demonstrations, and manage our direct business relationship with your healthcare facility.

Sharing and retention

Because we do not process online sales, your information is kept secure within our internal team. We do not sell, lease, or share your contact details with outside marketing firms. Your information is shared only with our internal sales and technical representatives to assist you with your equipment needs. We retain your contact information and inquiry history only as long as necessary to provide customer support, manage product inquiries, or comply with standard business record-keeping practices.

Your choices

You have full control over the information you share with us. Because our website is a product showcase, you can choose to browse our entire catalog without providing any personal data. If you decide to reach out to us for an equipment quote or consultation, you can choose what contact details to share. You can also request to update, correct, or ask us to delete your contact information from our internal inquiry records at any time by reaching out to us directly.